Shipping policy
SHIPPING POLICY — Kanu Arabia LLC
At Kanu Arabia LLC, we aim to deliver your orders quickly and safely across the UAE.
1. Delivery Timeline (UAE)
Shipping within the UAE is handled manually through our logistics partners.
Delivery Time:
✔ 24–48 hours for all major UAE cities
✔ Remote areas may take an additional 1 business day
These timelines apply after order confirmation.
2. Order Processing
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All orders are processed manually by our team.
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Orders placed before 3:00 PM are usually shipped the same day.
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Orders placed after 3:00 PM will be shipped the next business day.
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You will receive an SMS/WhatsApp message when your order is on the way.
3. Delivery Charges
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Delivery fee varies based on location and will be shown during checkout.
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Free delivery may be offered during promotions.
4. Cash on Delivery (COD)
COD is available for UAE orders.
If the customer refuses delivery without valid reason, shipping charges may apply.
5. Address Accuracy
Customers are responsible for providing a correct and complete address.
If delivery fails due to incorrect details:
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Re-delivery fees may apply
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Delivery timelines may change
6. Delays
We do our best to deliver within 24–48 hours, but delays may occur due to:
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Weather conditions
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High seasonal volume
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Courier issues
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Incorrect address
Kanu Arabia LLC is not liable for delays outside our control.
7. International Shipping
Currently, we only ship within the UAE.
International shipping will be announced once available.
8. Contact Information
For shipping questions or support, you may contact us at:
📩 Email: kanuarabia@gmail.com
📞 Phone/WhatsApp: +971 56 147 8733